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Senior UX/UI Designer

About Us

Join an established, scaling and award-winning team at Trulioo (Truly-you)! Recognized as a “CNBC Disruptor 50 Company”, “Technology Pioneers” by the World Economic Forum, “Emerging Company of the Year” by the BC Tech Association, and KNOW Identity’s “Industry Leader of the Year!”

We are a Silicon Valley-funded tech company solving the problems of trust and safety online. To realize that goal we’ve built the world’s leading identity verification platform, enabling instant verification of 5 billion people and 330 million businesses in more than 100 countries through a single API. Hundreds of businesses worldwide depend on Trulioo GlobalGateway to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world. We are headquartered in Vancouver, Canada, have a satellite office in Dublin, Ireland, and are expanding our US teams in both San Diego and Austin. Our competitive advantage is, and always will be, our people.

Position Summary:

To help continue to fuel our growth, we are looking for a customer-focused Senior UX/UI Designer at the forefront of innovation to expand our Emerging Technology team. Reporting to the VP of Emerging Technology you will be responsible for creating new user experiences and helping us in becoming the most developer-friendly fintech company in the world.

Primary Duties and Responsibilities:

  • Focus on creating the best user experience for the Trulioo suite of products
  • Ensure Trulioo products have a well defined, customer focused, forward-thinking and efficient user experience
  • Contribute to the definition of product capabilities from both a customer and user experience perspective
  • Engage the Product team and customers to understand business processes, information flows, functional requirements, and backlog priority
  • Collaborate with a multi disciplinary team to brainstorm, design, prototype, and test solutions to customer problems
  • Conduct user research including end-user testing of UI prototypes
  • Assist the Technology team on technology constraints and opportunities ensuring the full implementation of the UX vision
  • Design and deliver new user experiences

Key/Technical Skills:

  • Fluency in current software development tooling and production environments including Figma, Sketch, Adobe XD, Abstract, InVision, and JIRA
  • Strong analytical skills, problem-solving ability, and attention to detail
  • Experience working in an agile development team
  • Experience with complex enterprise systems
  • Self-starter looking to contribute significantly to the team
  • Able to work independently with minimum supervision
  • Proficient in the English language with excellent communication skills, both written and verbal are a must

Education and Experience:

  • 5+ years of UX/UI experience
  • BSc degree in computer science, engineering, mathematics, or a comparable combination of education, training, and experience
  • Experience with UX design for complex workflows and/or for technical end users

It's a bonus if you have...

  • Proficiency in HTML, CSS, and Javascript and/or industry standard prototyping tools

Working at Trulioo

A great place to work! Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact. You will be challenged to achieve, develop, and grow as part of a hyper-growth company.

Trulioo is proud to be an equal opportunity employer and our commitment to inclusion across race, gender, age, religion, identity and experience connects us with the customers and communities we serve, attracting top talent and passionate changemakers across the globe. At Trulioo, we truly believe “everyone is someone” and we invite you to join our mission and celebrate the positive change we are making in the world.

Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs. We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company! We are team-driven, collaborative, and accountable to one another.

Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted. You must be legally authorized to work in Canada. We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you. 

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